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Home · Web support and maintenance

Support and Web Maintenance

Design studio based in Barcelona

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Do you have a website and want it to work perfectly?

At Several, we are a web development agency in Barcelona with more than 10 years of experience in the sector. We offer a comprehensive website support and maintenance service so that your online business is always up to date and optimized.

With our website support and maintenance service, you will be able to focus on what really matters: your business. We take care of the rest.

Our service
includes

Constant updating of your website, both in terms of design and content.

Fast and efficient resolution of incidents, errors and bugs that may affect the operation of your website.

Regular backups to prevent data loss in the event of a computer failure or attack.

Optimization of the performance and loading speed of your website, improving user experience and SEO positioning.

Security and protection of your website from external threats such as hackers, malware or spam.

Personalized advice and 24/7 customer service.

Our Web Site Support Methodology

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Customer briefing

During the meeting with the client, we focus on understanding their needs and objectives for the project. Through questions and answers, we make sure we understand what you expect and seek to achieve with it. With this information, we create a customized and effective strategy that is tailored to your business needs and objectives.

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Analysis and strategy

In the strategy part, we analyze the information gathered in the briefing and conduct a detailed research of the market and competition. This allows us to develop a solid and effective work strategy that improves the client's connection with its customers and stands out in the market.

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Structure and wireframes

After developing the strategy, we defined the graphic style of the project through moodboards. We use visual and design resources to create images, colors and styles that reflect the client's identity and project direction. Moodboards are presented to the client for approval and are used as a guide in the design process. Defining the graphic style with moodboards allows us to ensure that the final design reflects the expected vision and objectives.

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Multiplatform Design

Our team of designers will work with attention to detail to create customized and effective designs that fit the needs and objectives defined above. During the design process, we maintain open communication with the client to ensure that we are on the right track and that the final design reflects their vision and goals.

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Web Programming

Our team of designers will work with attention to detail to create customized and effective designs that fit the needs and objectives defined above. During the design process, we maintain open communication with the client to ensure that we are on the right track and that the final design reflects their vision and goals.

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Testing, launch and support

After the design is completed and the client approves the final result, the next step is to deliver the final files. We ensure that the files are ready to print or use online, complying with the appropriate quality standards and formats. If necessary, we also provide guidance and technical support to help the customer use the final designs effectively.

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Frequently Asked Questions

Hiring the web support and maintenance service allows you to have your website always updated, secure, optimized and functional, without having to worry about the technical aspects. In addition, you save time and money by having a professional team take care of everything for you.

The website support and maintenance service is aimed at any type of website, be it corporate, informative, personal, blog, online store, etc. We adapt to the needs and characteristics of each project.

The website support and maintenance service includes the constant updating of your website, both in terms of design and content, the fast and efficient resolution of incidents, errors and bugs that may affect the operation of your website, regular backups to prevent data loss in case of failure or computer attack, optimizing the performance and loading speed of your website, security and protection of your website against external threats such as hackers, malware or spam, and personalized advice and customer service 24/7.

The service of support and maintenance of web pages is done through a remote access to your website, which allows us to perform the necessary tasks without interfering in your activity. We also communicate with you by phone, email or chat to inform you of the status of the service and answer your questions or queries.

The web site support and maintenance service offers a total satisfaction guarantee. If you are not satisfied with the result of the service or if you detect any problem with your website after our intervention, we promise to solve it at no additional cost to you.

The price of the website support and maintenance service depends on the type and size of your website, as well as the level of customization you require. We offer you monthly or annual plans with competitive rates and adjusted to your budget. Contact us and we will give you an estimate without obligation.

To contract the support and maintenance service for web pages you only have to fill out the form on our website or call us by phone. We will ask you for some information about your website and we will send you a contract with the terms of service. Once you accept it, we will start working on your website as soon as possible.

The web site support and maintenance service is available 24 hours a day, 7 days a week. You can contact us at any time if you need help or assistance with your website.

If you have an emergency or an issue with your website, you can contact us by phone, email or chat. We will assist you as soon as possible and solve the problem as quickly and efficiently as possible. Our goal is to keep your website up and running smoothly.

You can contact the web support and maintenance team by phone, email or chat. We will be happy to assist you and answer any questions you may have about the service. You can also visit our website to learn more about us.

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